For banks
Answer general questions with an assistant that never touches accounts
Built to your IT and compliance rules, on your servers if you prefer.
Three benefits
The same answer, every time
Branch hours, account-opening documents and product information, from your approved texts.
Security set by your rules
EU or your own servers, named access with two-step login, roles, an audit log, no AI training on your data.
Internal rules found in seconds
Policies, circulars and procedures, searchable, with the source for every answer.
What we build
Customer information assistant
General information only, no access to accounts. Web or WhatsApp
Branch appointment requests
The customer asks, the branch confirms
Search across internal documents
With citations and an audit log of who asked what
Human approval for sensitive steps
A named person approves any change to a record
Custom work: a fixed price, agreed in writing after a short study.
Demo example, not a client result
What a chat could look like
- Customer:
What do I need to open a savings account?
- Assistant:
Hello, I am the automated assistant (AI) of Demo Bank. According to our published list, you need:
- A valid ID
- Proof of address
- Your tax number, if you have one
- Customer:
My card was blocked yesterday, can you unblock it?
- Assistant:
I am sorry about that. I cannot see accounts or cards, and I will never ask you for a password, a PIN or a card number. Please call the official number printed on your card. I have also asked the customer service team to contact you.
Tell us what your team repeats every day
We reply within one working day.