What we build
Eight areas, from a first AI check to running what we build. Where we have done it before, the proof is marked.
AI consulting
Readiness checks, roadmaps, choosing the right AI, and AI rules for your team.
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- AI readiness check: where AI saves time and money, in a short report with numbers.
- AI roadmap: what to build first, what it costs and what it returns.
- Choosing the right AI: we test several models on your real work, especially in Arabic, and pick the best for quality and price.Proof: Baladi Map’s Arabic replies
- AI rules and privacy: policies for using AI safely at work, and privacy to European (GDPR) standards and Lebanon’s Law 81 of 2018 on e-transactions and personal data.
- Part-time Head of AI: a monthly retainer where we act as your AI team.
- Second opinion: we review AI quotes and projects from other vendors before you sign.
AI chatbots and assistants
On WhatsApp, your website, Instagram, Messenger and the phone, including Lebanese dialect and Arabizi.
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- WhatsApp assistants that answer customers, take bookings and hand over to a human when needed.Proof: Baladi Map’s WhatsApp bot
- One assistant for website chat, Instagram and Facebook Messenger.
- “Ask our documents” assistants that answer staff or customers from your own files, contracts or manuals.Proof: Mizan
- AI phone receptionist: answers calls, books appointments, takes messages.
- Arabic that really works: Lebanese dialect, Arabizi, English and French in the same conversation.
- Ready-made assistants for restaurants and cafés, clinics, schools, real estate, hotels, shops and law firms.
Government and institutions
E-services portals, case tracking, AI search over laws and archives, secure dashboards.
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- Custom e-services portals: online forms, requests, permits, certificates, appointments and payments, in Arabic, English and French.
- Request and case tracking: staff follow each request or file from start to finish, and applicants can check where it stands.
- AI search over laws, regulations and archives: paper archives scanned and read with AI, so decades of files become searchable, with answers that cite their sources.Proof: Mizan indexes Lebanon’s Official Gazette
- Internal assistants: staff ask about procedures, circulars and files, and get answers from the institution’s own documents.
- Secure dashboards: figures and service times on one screen, for named staff only, with roles and an audit log.
- Hosting in the EU or on your own servers, to GDPR standards and Lebanon’s Law 81 of 2018.
Custom software and e-services
Websites, web apps, internal tools, mobile apps, bookings and payments.
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- Websites and web apps that work in Arabic, English and French.
- Internal tools that bring your team’s requests, approvals, files and reports into one place.
- Mobile apps for iPhone and Android.Proof: Baladi Map on both stores
- Online booking, ordering and payments, including Whish and cards.
- Member and subscription systems: logins, plans, renewals, reminders.
- Customer portals where clients track their orders, files or requests.
- Connecting your tools: WhatsApp, Google Sheets, email, point-of-sale and accounting, without copy-paste.
AI automation and agents
Paperwork, inbox sorting, follow-ups, research reports and weekly summaries.
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- Paperwork automation: invoices, forms, receipts and contracts read and entered by AI.
- Email and message sorting: the easy ones answered, the important ones flagged.
- AI agents that complete whole tasks: following up with customers, chasing payments, preparing weekly reports.
- Deep research reports with sources: market studies, competitor reviews and policy briefs, in days instead of weeks.
- Translation and localisation between Arabic, English and French.
- Weekly summaries for owners and managers: what happened and what needs attention.
AI content and media
Video ads, music, reels and product photos, with Off-Script Motion.
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- AI video ads, brand films and explainers.Proof: Off-Script Motion, Baladi Map films
- AI music, jingles and voice-overs.
- Social media reels and campaigns.Proof: the Baladi Map reels
- AI product photos and visuals for menus, catalogues and websites.
Data, hosting and care
Dashboards, hosting, backups, monitoring, security checks and maintenance.
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- Dashboards: sales, bookings, complaints or service times on one screen.
- Hosting, backups and monitoring, so systems stay up and problems are caught early.
- Security and privacy checks before launch.
- Maintenance plans for everything we build.
Training
AI workshops for your team, training on the tools we build, and university talks.
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- AI workshops for managers and staff: half a day to get the whole team started.
- Training for your staff on the digital tools we build for them.
- University talks and student programmes.Proof: Baladi Map’s student sign-up page
How we charge
One-off projects, monthly retainers, and monthly subscriptions for ready-made products such as the WhatsApp Assistant.
Have a project in mind?
Tell us what you want to build. We will tell you honestly what it takes and what it would cost.