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A WhatsApp assistant that answers your customers, day and night

It replies from your own fact sheet, in each customer’s language, and steps aside the moment you want to answer yourself.

Demo CaféAssistant on
  1. Customer:

    I'd like to book a table for 4 on Saturday at 8pm

  2. Assistant:

    A table for 4 this Saturday at 8:00 PM, noted!

    Here's your booking request. Please check it:

    • Saturday, October 17
    • 8:00 PM
    • 4 people
    • Sarah

    Note: this is Demo Café's automated assistant (AI). A person from the team can take over anytime.

  3. Customer:

    Confirm

  4. Assistant:

    Thank you! We've sent your booking request to the team. They'll confirm it with you here shortly.

Example with our demo café (fictional). Replies copied from our test run of 10 October 2026.

What it does

Made first for restaurants and cafés. Also suits clinics, shops and hotels.

  • Answers from your fact sheet: hours, location, menu, prices, delivery area
  • Replies in each customer’s language, including Lebanese dialect and Arabizi (Arabizi gets an answer in Arabic)
  • Takes reservation requests: name, date, time, number of people and phone
  • Hands you anything it cannot answer, and replies at any hour
  • Goes quiet in a chat for 2 hours when you type in it, and for 24 hours when a customer presses “talk to a person”

Not included yet: payments in the chat and delivery orders.

Proof: the same human-takeover rules already run in Baladi Map’s WhatsApp bot

Prices

Two parts, with WhatsApp’s own fees, edits and maintenance included.

One-time setup fee

We build your fact sheet with you, connect your WhatsApp number and test it with you before it goes live.

Monthly fee

Includes WhatsApp’s own fees, edits to your information and maintenance.

We send your exact price in writing within one working day.

How our prices work

Want it on your number?

Send us your business name and city. We will reply with the next step.

Talk to usTalk to the founderWhatsApp: coming soon